About our Occupational Therapy Referral Form

Use our form to refer yourself or someone else to Benefact Occupational Therapy.

Benefact provides occupational therapy for adults with psychosocial, neurodevelopmental, invisible/hidden and complex disabilities, including people with neurodivergence, chronic health conditions and complex functional support needs.

We provide occupational therapy Australia-wide by telehealth, with some in-person services available on a case-by-case basis. Travel or transport costs may apply to in-person services.

Funding and payment pathways

Benefact currently accepts referrals through:

• NDIS — including agency-managed, plan-managed and self-managed participants;

• Medicare — with a valid GP Chronic Condition Management Plan (GPCCMP);

• private health insurance; and

• private self-funding.

Benefact does not currently accept referrals under workers compensation or WorkCover schemes, transport or motor accident schemes, DVA, My Aged Care, other third-party compensation schemes, Medicare Better Access to Mental Health, or Medicare Eating Disorder Treatment and Management Plans.

Fees, rebates and payment arrangements vary depending on the funding pathway and services requested. Further information about Benefact’s occupational therapy services, fees, funding and payment arrangements is available on our website.

Submitting this form allows Benefact to review the referral and determine suitability, availability and next steps. A referral is not accepted, and services do not commence, until Benefact confirms this separately.

How does this form work?

You can use this form to refer yourself or someone else.

You do not need to know exactly which occupational therapy service, assessment or report is needed. Tell us what is happening and what you would like help with, and Benefact can help determine the most appropriate next step.

To reduce cognitive load, the form is divided into short pages and uses conditional logic so you are only shown questions relevant to the referral. Some questions or pages will therefore appear only after particular answers are selected.

Saving your progress: Once you reach the first save checkpoint, you can choose to save your progress and return later. After a saved session has been created, the form should continue saving changes to that same session as you progress. We will also include reminders to manually save your progress from time to time.

Important safety information

This form is not continuously monitored, and Benefact is not a crisis or emergency service. If immediate help is needed or there is an urgent risk to safety, call 000 or contact an appropriate crisis or emergency service.

What should I have ready?

If available, it may help to have:

• contact details and date of birth for the person being referred;

• relevant disability, health or support information;

• NDIS, Medicare or other funding information, where applicable;

• details of any important requests, deadlines or upcoming decisions; and

• relevant plans, reports, assessments, letters or other documents you may wish to upload.

You do not need to have all of this information before starting the form.

You can provide as much or as little detail as you currently have. It is okay if some information is brief, unknown or not yet available.

Required questions are marked with an asterisk (*). Optional questions can be left blank if the information is unknown, unavailable or not relevant.

What happens after I submit?

After you submit the referral, you will receive a submission reference number and confirmation email.

The Benefact team will review the information and documents provided. We may contact you if further information is needed, or to discuss suitability, availability, fees and next steps.

Submitting the form does not automatically mean that the referral has been accepted or that occupational therapy services have commenced.

Click here to start our Occupational Therapy Referral Form